Shipping and Delivery Policy
Effective Date: July 29, 2026
At Buy Pokémon TCG Card, we are committed to providing fast, secure, and reliable shipping so you can enjoy your Pokémon Trading Card Game (TCG) products as quickly as possible. This Shipping and Delivery Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
All orders are processed after payment has been successfully authorized and confirmed.
Orders are typically processed within 1–3 business days, excluding weekends and public holidays. During periods of high demand, product launches, or promotional events, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.
Shipping Destinations
We proudly ship to customers across the United States and to many international destinations.
Shipping availability may vary depending on your location, local regulations, and carrier service availability.
Delivery Times
Estimated delivery times begin after your order has been processed.
Typical delivery estimates are:
Domestic Orders: 3–7 business days
International Orders: 7–21 business days
Delivery times are estimates only and may vary due to carrier operations, customs inspections, weather conditions, holidays, or other circumstances beyond our control.
Shipping Rates
Shipping costs are calculated during checkout based on factors such as:
Delivery destination
Package weight
Package dimensions
Shipping method selected
The final shipping cost will be displayed before you complete your purchase.
Order Tracking
When tracking is available, you will receive a tracking number after your order has been shipped.
Tracking information may take up to 24–48 hours to become active after the carrier receives your package.
Packaging
Every order is carefully packaged to help protect collectible trading cards and sealed products during transit.
We use appropriate protective materials to reduce the risk of damage while shipping.
Customs and Import Fees
International orders may be subject to customs duties, import taxes, or other government fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping charges unless otherwise stated.
Shipping Delays
Although we strive to meet estimated delivery times, delays can occasionally occur due to:
Severe weather
Customs clearance
Carrier disruptions
High shipping volumes
Public holidays
Other unforeseen circumstances
We appreciate your patience if your shipment experiences delays beyond our control.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
If an incorrect or incomplete address is provided, shipping delays, returned packages, or additional shipping charges may occur.
Please contact us as soon as possible if you need to update your shipping information before your order has been dispatched.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible.
For damaged shipments, we recommend retaining all packaging materials and providing photographs of both the package and the damaged items to assist with our review.
We will work with the shipping carrier to investigate the issue and help determine an appropriate resolution.
Split Shipments
In some cases, orders containing multiple items may be shipped in separate packages to improve delivery efficiency or because products are stored in different fulfillment locations.
If this occurs, you will receive tracking information for each shipment when available.
Contact Us
If you have any questions regarding shipping, delivery, or the status of your order, please contact us:
Buy Pokémon TCG Card
Email: info@buypokemontcgcard.com